Accessibility

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.

Use ADA widget to the bottom left for a better user experience if needed.

Accessibility Statement

Our property (sometimes hereinafter referred to as “we”, “us”, or “our”) welcomes all guests. We are dedicated to providing exceptional service, from reservation to check-out.

Digital Accessibility Compliance Guidelines and Goals

We strive to offer an excellent user experience for visitors using any type of assistive technology to access the website. Our website accessibility standards are based on the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) level A + AA success criteria.

We also follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities.

In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through engagement of experts and regular testing of our digital accessibility.  

Continuous Digital Monitoring

Using mainstream, developer-supported accessibility monitoring tools and assistive technology, our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code.

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We welcome feedback  

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us with a description of the issue you encountered and your contact information. You are also welcome to call us for assistance 24 hours a day, 7 days a week.

Website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. We invite you to review accessibility information and guidance directly from Facebook, Youtube, Twitter and Instagram.  

Accessible Features and Amenities

We are committed to providing accessibility services and accommodations to support all guests with additional needs or requirements. Our commitment to accessibility is a focus of our hospitality and ensures that all individuals can experience our extraordinary accommodations. Due to the physical layout of our hotel, our property is not ADA accessible. Our hotel does not have any onsite front desk agent and is entirely self check-in. All guests booking our hotel will need to be able to easily use stairs. Guests will be required to use stairs of 2-10 steps to access the main entrance, hotel entrance, second floor room and courtyard. If you have difficulties using this site or accessing the information, goods, and services provided on this website, please contact us at 619-854-2447 . Should you have any need for special assistance or requirements, please contact us at 619-854-2447.  

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the website.

If you have difficulty, we invite you to contact us.